Questions? Start here.

General questions:

Who we are, where we work and how to reach us.

1. Where do you work?

We cover postcodes LS6, LS7, LS8, LS16 and LS17, including Headingley, Chapel Allerton, Roundhay, Adel and Moortown. If you're just outside, ask.

2. What hours are you open?

Tuesday to Saturday, 8:00 AM to 4:00 PM. We're closed on Sunday and Monday. Booking requests sent outside those hours are answered the next working morning.

3. How do I reach you?

Call 0113 496 0000, email bookings@waggywheels.example, or use the booking form. A real person answers.

4. What dogs do you groom?

All breeds and sizes. Tell us about your dog when you book and we'll plan the right amount of time.

Booking and visits:

What happens between your first message and the finished groom.

1. How do I book a groom?

Use the Book a groom form or call us. Tell us about your dog, add a photo if you can, and say when suits you. We'll get back to you to agree a time.

2. What happens on the day?

We park outside, say hello and agree what you'd like, then groom your dog in the van. Afterwards we show you the result.

3. Do I need to be at home?

We'd like you there at the start and the end. You're welcome to get on with your day while we groom.

4. How often should my dog be groomed?

It depends on the coat. Many dogs do well every six to eight weeks, and we'll suggest a schedule after your first visit.

Prices and policies:

How we price, how you pay and what happens if something isn't right.

1. How do you price a groom?

Prices are based on your dog's size, coat and the service. We confirm the price before we start, and tell you first if anything changes.

2. What if I need to cancel?

Let us know at least 24 hours ahead and there's no charge. Late cancellations may carry a small fee.

3. What if I'm not happy with the groom?

Tell us straight away. If something isn't right, we'll put it right.

4. How do I pay?

Once the groom is finished. You can pay by card, bank transfer or cash.

Questions? Start here.

General questions:

Booking and visits:

Prices and policies:

Not answered here? Ask us directly.